As most Garza Blanca Residence Club owners will agree, there are very few timeshare problems that cannot be resolved, unless you want to reserve a cloudy day! You will rarely experience major problems with your Garza Blanca timeshare purchase.

The timeshare provider has been in the business for such a long time and has such an esteemed reputation for delivering excellence that there will be a solution to any problem you might encounter with your timeshare or residence club membership. The key to a happy timeshare is to voice your concerns as soon as possible so that an efficient and satisfactory solution can be found to your problem.

Most problems with timeshare are based around similar issues, so here is a selection of the common problems you might encounter and their resolutions for quick reference.

I can’t use my timeshare this vacation
A typical problem that timeshare owners encounter from time to time is that for some reason or another they are unable to use their unit for a year or two in Puerto Vallarta. If this is the case, you have a few options: your first choice is to rent or lend your timeshare to family or friends asking them to cover the maintenance fees (or more, if you are renting for profit). Another option is to exchange your timeshare or points using the RCI vacation exchange services offered to Garza Blanca Residence Club members for a destination in a different location. You may opt to split your points and take two shorter mini-breaks, which may resolve the problem. The final option is to bank your points for the following year and stay for longer or in a more deluxe property.

I want to go in winter but bought a summer season
At Garza Blanca Residence Club, the winter season is high season and therefore more expensive when it comes to purchasing your membership. If you only wish to visit your timeshare during winter as a one-off, then you could always bank your points one year and use them towards a winter season the following year through RCI. If you think you would like to alternate between seasons, you should upgrade to a winter season contract as soon as possible as it will then give you the freedom to visit during any season.

I want to visit somewhere else
You are not limited to staying in Garza Blanca Residence Club when you become a member, although many owners choose to do so. The easiest option for you to enjoy is to exchange your timeshare points or week for accommodations in the sister resort in Cancun, Villa del Palmar Cancun. Alternatively you can make exchanges worldwide by using the services of RCI and the Registry Collection.

I can’t book the dates I want
This is usually only really a problem for the entry level studios which are very popular because of their economical price. Purchasing higher levels of membership will leave you less likely to have problems booking. However, the only real solution to this problem, in all cases, is to make your reservations as soon as possible. Booking in advance will help you get the accommodations you want for the dates that you need, and can also increase your trading power if you are using RCI’s services by depositing your timeshare early.